RETURN & EXCHANGE

Policies

**Starting July 15th, we will be moving our HQ! Our new address: 232 Avenida Fabricante, Unit 109 San Clemente, CA 92672

RETURN AND EXCHANGE POLICY

You may return new, unworn merchandise, in its original condition, within 20 days of receipt. Shipping charges are non-refundable, unless the reason for return is the result of our error or manufacturing defect. If merchandise is exchanged, ground shipping will be provided, at our expense, for the new product to be shipped back to you. In the case that we are sold out of product or if product is bought at a discounted price, exchange for a new item may be applied. Please email howdy@seagerco.com before shipping your return; include your order number and the reason for the exchange. 

We respect and appreciate all questions and concerns!

Please send returns/exchanges to our NEW address:

Seager Co. Attn: Returns 232 Avenida Fabricante, Unit 109 San Clemente, CA 92672

Please send all mail and packages to our new San Clemente warehouse.   
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LOST AND MISSING PACKAGE POLICY
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All online purchases are eligible for insurance upon Checkout. By selecting the 'Shipping Protection for Lost or Missing Packages', if your item was not successfully delivered by our shipping provider after the tracking update states 'Delivered', Seager will resend your original order or create store credit for the cost of your order. If a customer chooses not to select the 'Shipping Protection for Lost or Missing Packages', Seager is not required to reimburse you for any cost and we suggest filing a claim through the shipping service responsible for the delivery of your order.

 

WESTERN HAT EXCHANGE POLICY 

You may exchange new, unworn and undamaged Western Hats, in its original condition, within 20 days of receipt. Shipping charges are non-refundable, unless the reason for the exchange is the result of our error or manufacturing defect. You will ship the Western Hat back to the address provided below; ground shipping will be provided, at our expense, for the new Western Hat to be shipped back to you. In the case that we are sold out of the Western Hat requested or if the Western Hat is bought at a discounted price, exchange for a new item may be applied. Please email howdy@seagerco.com before shipping your return; include your order number and the reason for the exchange. 

We respect and appreciate all questions and concerns!

Please send returns/exchanges to:

Seager Co. Attn: Returns 232 Avenida Fabricante, Unit 109 San Clemente, CA 92672